FAQs

Do you accept returns or offer refunds?

Please note that we do not accept returns or offer refunds. All sales are final. If you have any questions or concerns about your order, feel free to contact us, and we’ll be happy to assist you.

Are your products handmade and natural?

Yes, all of our products are proudly handmade with care and attention to detail. We use only all-natural ingredients, carefully selected for their purity and effectiveness. Each product is crafted to provide the best quality while being kind to both your skin and the environment. We are committed to offering you a natural, ethical, and sustainable experience with every product.

What happens to the plastic waste we mail back after our products are used?

At Jabaroma, we are committed to reducing our environmental impact, including managing plastic waste. The CEO of Jabaroma & Naturejab, Julian Brown has innovated a microwave pyrolysis reactor that converts plastic waste into fuel, offering a sustainable solution to repurpose plastic and minimize waste. When we at Jabaroma receive your plastic waste, in partnership with Naturejab, we make sure the plastic is recycled.